AI Agents for Ecommerce & DTC Brands | $99/mo

Scale DTC Sales & Deflect
75% of WISMO Support Tickets.

Deploy specialized AI Agents that answer "Where Is My Order?" (WISMO) questions instantly, process automated exchanges and returns without friction, recover abandoned carts via SMS, and boost average order value (AOV) — integrated with Shopify and Gorgias. From $99/month. Live in 24 hours.

100 free test credits • Plans from $99/month • Live in 24 hours • SOC 2 Certified
Book a Free Demo Start Free — Plans from $99 →

Works with Shopify Plus, Gorgias, Klaviyo, and Loop Returns  ·  No credit card required  ·  Cancel anytime

The Cost of Inaction

Where Your Business Is Quietly Leaking Revenue.

Traditional teams struggle to handle peak volume, after-hours inquiries, and manual data entry. Here is what is costing you every month:

01
WISMO ("Where Is My Order?") Tickets Overwhelm Support
During peak shopping holidays, 60% of incoming tickets are anxious customers asking for tracking updates, drowning support agents in repetitive lookups.
02
Product Return Friction Drives Shoppers Away Permanently
Requiring customers to email back-and-forth for a simple size exchange leads to frustrating chargebacks and permanently lost repeat buyers.
03
Cart Abandonment Abandons 70% of Potential Store Revenue
Shoppers add high-ticket items to their carts but bounce due to shipping rate questions or hesitant sizing without an instant AI concierge to close the sale.
The AI Agent Solution

Specialized AI Agents That Never Sleep.
Orchestrated by One Main AI Agent.

Deploy a coordinated team of dedicated sub-agents that solve your revenue leaks, qualify buyers, and automate operations 24/7/365.

Sub-Second Response Across Channels
Answer 100% of incoming inquiries on Webchat, WhatsApp, SMS, and Slack in under 1.2 seconds — day or night.
Live System & CRM Sync
Every interaction, appointment, and qualification score is instantly committed to Shopify Plus, Gorgias, Klaviyo, and Loop Returns without manual human data entry.
Autonomous Execution & Approvals
Sub-agents handle 90% of routine workflows autonomously, while flagging high-value threshold tasks for 1-click Slack approvals.
Seamless Setup

Configure Your AI Agent in 4 Simple Steps.

No code. No engineering resources. Live and working with your stack in under 24 hours.

STEP 01
Connect Shopify Store, Helpdesk & Email Marketing
1-click integration with Shopify Plus, Gorgias, Zendesk, Klaviyo, and Loop Returns.
STEP 02
Ingest Product Catalog, Sizing Charts & Return Policies
Upload SKU inventories, dimensional sizing guides, return window guidelines, and promotional codes.
STEP 03
Configure Automated WISMO & Cart Recovery Workflows
Enable real-time carrier tracking lookups, 1-click exchange portals, and personalized SMS recovery.
STEP 04
Direct Ecommerce Growth Operations via Natural Chat
Command the Main AI Agent for daily GMV pacing, return-to-exchange conversion rates, and cart recovery revenue.
Chat-Ops & Prompt-Driven Execution

Everything Done Through Chat.
No Complex Dashboards. No Clunky Menus.

Manage your entire operation directly through natural conversation. Whether in Slack, Teams, SMS, WhatsApp, or Webchat — just tell your AI Agent what to do.

1. Get Reports via Prompt
"Show me today’s total sales volume, WISMO ticket deflection rate, and abandoned cart recovery revenue."
Report: $48,200 store GMV (+32% YoY), 78.4% support tickets resolved in <10s with zero humans, $6,400 cart revenue recovered.
2. Assign via Prompt
"Provide real-time shipping status and estimated delivery date for Shopify Order #84920."
Carrier: FedEx 2-Day (Tracking #948201); Package is out for delivery today by 4:30 PM; sent tracking link to customer.
3. Schedule via Prompt
"Process size exchange for customer requesting Medium instead of Small for merino wool sweater."
Verified Medium SKU in stock; generated prepaid USPS QR code return label; reserved new size in Shopify.
4. Update Shopify Plus & Gorgias via Prompt
"Engage 18 shoppers who abandoned carts over $150 with tailored sizing advice and 10% flash discount."
Dispatched personalized WhatsApp/SMS nudges; 7 shoppers completed purchase ($1,240 revenue recovered).
Webchat Widget
WhatsApp Business
SMS & Twilio
Slack Workspace
AI Voice Inbound
Live Interactive Customer Conversation Simulator
Active · Sub-1.2s Response
CU
Customer asked on store chat: "Where is my order #58201? I ordered it 3 days ago and haven’t gotten any updates."
AUTONOMOUS SHOPIFY & FEDEX REAL-TIME TRACKING LOOKUP
Shopify API: Located Order #58201 for customer David Miller
FedEx Tracking API: Package departed Memphis sorting hub at 4:15 AM today
Calculated delivery window: On schedule for delivery tomorrow between 1 PM and 5 PM
Order Status Delivered in 1.4s! "Hi David! Your order of the Leather Weekend Duffle is on its way via FedEx 2-Day Air. It just left the Memphis distribution center this morning and is on schedule to arrive at your door tomorrow between 1:00 PM and 5:00 PM. Here is your live tracking link: [Track FedEx #948201]"
100%
Lead Coverage Across All Channels
< 1.2s
Average Response & Booking Time
$0
Extra Engineering or Setup Costs
Multiple Specialized AI Agents · One Main AI Agent

One Main AI Agent Handles All Reports.
Specialized AI Agents Do the Specific Work.

Leadership prompts the Main AI Agent for consolidated store reports, pipeline briefings, and approvals. Each department interacts with specialized sub-agents tailored to their workflow in Slack, Teams, or Webchat.

Brand Leadership Command
Consolidated Store GMV & Customer Experience Health
Prompt the Main AI Agent for multi-channel sales volume, support ticket deflection rates, return-to-exchange retention, and cart recovery revenue.
75%+ Support Deflection
Resolves repetitive WISMO and return requests in seconds without humans.
+20% Average Order Value
Recommends cross-sells and accessories at the point of highest purchase intent.
Retain 65% of Returns
Converts expensive product refunds into instant size exchanges and store credit.
#ecommerce-command
Main AI Agent · VP Mode
VP
Marcus Sterling (VP Ecommerce)09:00 AM
What is our Shopify GMV today, and how many WISMO inquiries were resolved autonomously by our support agents?
Rhino Main AI Agent09:00 AM
Ecommerce Operations Summary:
• Today’s Store GMV: $64,800 across 620 orders.
• WISMO & Support Deflection: 81.4% of tickets resolved in <5 seconds.
• Average First Response Time: 1.8 seconds across webchat and SMS.
• Cart Recovery: $8,400 in abandoned checkout revenue recovered via AI concierge.
• Return Exchanges: 64% of return requests converted to size exchanges.
Support Specialist
Instant Order Status & Logistics Resolution
Connects directly to carrier APIs (USPS, FedEx, UPS, DHL) to provide live tracking, update delivery addresses, and resolve lost package claims.
Sub-2s Order Tracking
Provides real-time package coordinates and delivery time windows.
Address Correction on the Fly
Updates shipping address before orders leave fulfillment centers.
Lost Package Reshipments
Triggers replacement orders in Shopify for lost transit shipments.
#wismo-support
Support Agent
CUSTOMER
Sarah Jenkins (Shopper)11:30 AM
I accidentally put my old apartment number on order #9482. Can I fix it?
Support Agent11:30 AM
I caught your order just in time before our warehouse packed it! I have updated your shipping address to your new address. Your tracking details will update once the carrier scans the package this afternoon.
Returns Specialist
Converts Costly Returns into Repeat Purchases
Guides shoppers through instant size exchanges, issues printerless QR return codes, and offers bonus store credit incentives to preserve revenue.
Printerless QR Return Codes
Shoppers drop off packages at USPS or UPS simply by scanning a phone screen.
Store Credit Bonus Perks
Gives shoppers an extra $10 store credit when choosing exchange over refund.
Instant Size Reservation
Locks in the replacement size in Shopify before it sells out.
#returns-exchange
Returns Agent
SPEC
Carlos Mendez (CX Manager)02:00 PM
Review today’s return-to-exchange conversion rate.
Returns Agent02:00 PM
Returns & Retention Performance:
• 48 return requests initiated today.
• 31 shoppers opted for an instant size or color exchange (64.6% retained).
• 9 shoppers accepted store credit with 10% bonus value.
• Total Net Revenue Saved: $4,280.
Sales Specialist
Recovers Abandoned Carts with Human-Like Empathy
Sends personalized WhatsApp and SMS messages to shoppers who abandon checkouts, answering sizing questions and offering time-limited perks.
Conversational Cart Assistance
Asks why shoppers bounced and overcomes pricing or fit objections.
1-Click Direct Checkout Links
Takes shoppers straight back to their pre-filled cart with Apple Pay.
Dynamic Incentive Sizing
Offers free expedited shipping on high-value orders.
#cart-recovery
Sales Agent
SPEC
Elena Rostova (Growth Lead)04:15 PM
Run cart recovery scan on checkouts over $150 abandoned in the last 2 hours.
Sales Agent04:15 PM
Abandoned Cart Campaign Triggered:
• 22 high-value carts identified ($4,840 total potential GMV).
• Dispatched personalized SMS messages highlighting 30-day money-back guarantee and free express shipping.
• 8 carts completed purchase within 30 minutes ($1,760 revenue recovered).
Enterprise Features

Everything You Need for Enterprise Automation.

Built for high-volume operations, strict compliance, and effortless multi-channel management.

Sub-Second WISMO Order Tracking Deflection
Resolve 75%+ of order tracking inquiries instantly by querying live carrier tracking coordinates.
Autonomous Return-to-Exchange Conversion
Retain store revenue by converting refunds into instant size exchanges and bonus store credit.
AI Sizing Concierge & Cross-Sell Engine
Provide dimensional sizing recommendations and upsell matching accessories to boost AOV by 20%.
Conversational SMS Abandoned Cart Recovery
Recover up to 25% of abandoned carts with personalized WhatsApp/SMS nudges and 1-click checkout.
Printerless Mobile QR Code Return Labels
Generate carrier QR codes that allow shoppers to return packages with zero printing required.
Full Ecommerce Software Stack Sync
Seamlessly connect Shopify Plus, Gorgias, Klaviyo, Loop Returns, and Zendesk.
Native Integrations

Connects to Your Entire Tech Stack.

RhinoAgents connects via secure REST APIs and webhooks in under 15 minutes.

Ecommerce Platforms
Shopify Plus & BigCommerce
Synchronize product catalogs, customer order histories, inventory levels, and discount codes.
Customer Support Helpdesks
Gorgias & Zendesk
Automated ticket creation, macro deflection, customer satisfaction tracking, and live chat.
SMS & Email Marketing
Klaviyo & Attentive
Trigger behavioral abandoned cart sequences, back-in-stock alerts, and VIP loyalty rewards.
Returns Management
Loop Returns & Happy Returns
Automated size exchange portals, QR code generation, and restocking warehouse notifications.
Carrier Shipping APIs
FedEx, UPS, USPS & DHL
Real-time transit tracking coordinates, address validation, and proof-of-delivery signatures.
Operations Control
Slack & Teams Ecommerce ChatOps
Real-time flash sale revenue updates, stockout alerts, and spike notifications.
Common Questions

Frequently Asked Questions.

Everything you need to know about pricing, setup, and multi-agent operations.

How does the AI resolve "Where Is My Order?" (WISMO) tickets automatically?
The AI connects to Shopify and carrier APIs (FedEx, UPS, USPS, DHL). When a customer asks about their order, the AI identifies their order number, retrieves real-time package coordinates, and delivers an exact delivery window in under 2 seconds.
Can it convert customer returns into product exchanges instead of refunds?
Yes! When a customer initiates a return, the AI asks why the item didn’t work. If it’s a sizing issue, it checks inventory and offers an instant 1-click exchange, often with a small bonus store credit, retaining over 60% of return revenue.
How does it recover abandoned shopping carts?
The AI connects to Klaviyo or SMS gateways and identifies carts abandoned for 30 minutes. It sends a friendly conversational text addressing sizing hesitations and providing a 1-click checkout link with Apple Pay support.
Does it integrate directly with Shopify Plus and Gorgias?
Yes! RhinoAgents connects directly to Shopify Plus, BigCommerce, Gorgias, Zendesk, and Loop Returns, keeping customer records, orders, and tickets synchronized in real time.
What does the $99/mo plan include for ecommerce brands?
The $99/mo plan includes unlimited specialized sub-agents, full Shopify and Gorgias integrations, 100 free test credits, WISMO deflection, and cart recovery with zero setup fees.
Is shopper payment and personal data secure?
Yes. We are SOC 2 Type II certified and adhere to strict PCI-DSS payment compliance standards. Customer addresses, purchase histories, and payment tokens are encrypted and never shared.
"RhinoAgents deflected 80% of our holiday WISMO tickets during Black Friday. Our customer support team didn’t have to work overtime, and cart recovery added $38,000 in incremental revenue."
Marcus Sterling
VP of Ecommerce · Kove Outdoor Apparel
AI Agents for Ecommerce & DTC Brands

Connect. Configure. Get Work Done.
Plans from $99/mo.

Your AI Agent connects to Shopify Plus, Gorgias, Klaviyo, and Loop Returns in minutes — then works 24/7 qualifying leads, booking meetings, and updating your systems. Live in 24 hours.

Book a Platform Demo Start Free — Plans from $99 →
100 free test credits • No credit card required • Cancel anytime • Live in 24 hours
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