AI Agents for Logistics & Supply Chain

Autonomous Supply Chain Operations.
From First-Mile Intake to Last-Mile Delivery.

Deploy purpose-built AI agents across your logistics stack in under 60 minutes. Instantly resolve WISMO queries, triage delivery exceptions, process freight claims, and streamline customs clearance with zero legacy WMS overhaul.

Describe your agent — we build it
No Code Required Enterprise System Sync 24/7 Autonomous Ops Live in Under 1 Hour
72%
reduction in inbound
WISMO tracking calls
4 hours
avg. freight claim
settlement vs. 21 days
94%
automated delivery
exception triage rate
24/7
multi-carrier tracking
across web, SMS & WhatsApp
Logistics Agent Directory

Purpose-Built AI Agents for Modern Logistics

Every agent handles a high-volume supply chain bottleneck with deep WMS, TMS, and carrier API integrations.

WISMO Tracking Agent
Queries WMS and carrier APIs (DHL, FedEx, UPS) in real time to resolve 'Where Is My Order?' queries in <3s via WhatsApp and web chat.
WMS/TMS SyncSub-3s SLAMulti-Carrier
Delivery Exception Triage Agent
Monitors live telemetry feeds to flag missed windows, damage alerts, and route deviations — notifying consignees and rescheduling in TMS instantly.
Real-Time TelematicsAuto-RescheduleTMS Writeback
Freight Claims Automation Agent
Collects digital Proof of Delivery (POD) and damage photos, verifies SLA breaches, calculates compensation, and files claim dockets automatically.
POD VerificationSLA AuditInstant Claims Filing
Dynamic Route & Fleet Dispatch Agent
Analyses real-time traffic, weather, and weight restrictions to suggest live driver re-routing — reducing fuel burn and delivery delays.
Live TelematicsDynamic ReroutingFuel Optimisation
Customs & Border Clearance Agent
Validates HS commodity codes, verifies commercial invoices, and pre-submits border documentation to eliminate customs hold demurrage.
HS Code AuditPre-Customs ClearDemurrage Defense
Driver Shift & Compliance Agent
Auto-generates driver rotas matching DVSA/DOT hours-of-service compliance, managing absence cover and vehicle assignments in real time.
HOS CompliantFleet Rota SyncAbsence Cover
Reverse Logistics & Returns Agent
Generates QR return labels, schedules carrier drop-offs, and validates refund eligibility upon warehouse scan — cutting return unit costs 60%.
QR Label GenCarrier PickupInstant Refund Scan
Inventory & Stock Reorder Agent
Monitors safety stock thresholds across distribution centres, raises automatic purchase requisitions, and alerts supply chain leads on stockout risks.
Stock Threshold AlertsAuto RequisitionERP Write
Operational Contrast

High-Friction Manual Operations
vs. Autonomous AI Execution

Organisations lose time and money daily to manual, reactive operations — every one of these is solvable with an AI agent today.

Legacy Manual Bottlenecks
Inbound WISMO calls saturate support desks
Up to 65% of support tickets are 'Where is my shipment?' — costing £4.80+ per call while manual reps copy-paste carrier links.
Delivery exceptions handled reactively
Consignees discover delays when drivers fail to show up. Manual rescheduling takes multiple calls across dispatchers and drivers.
Freight claims take 3+ weeks to process
Chasing PODs, damage photos, and SLA paperwork manually drags claim settlement out to 21 days — freezing working capital.
Customs clearance holds cost thousands daily
Incorrect HS codes and missing commercial invoices trigger customs holds, adding demurrage fees and delaying entire supply chains.
Manual driver scheduling breaches HOS regulations
Managing shift rotas on spreadsheets leads to hours-of-service violations, heavy regulatory fines, and last-minute agency driver spend.
Autonomous AI Capabilities
Resolves 72%+ of WISMO queries in <3 seconds
AI agent connects directly to carrier APIs and WMS, delivering instant tracking cards on WhatsApp, web chat, or SMS.
Proactively triages exceptions in 90 seconds
AI detects telemetry delays, notifies the consignee automatically, re-books delivery slots, and updates dispatch in TMS.
Settles freight claims in under 4 hours
AI ingests POD evidence, audits SLA contract terms, calculates entitlement, and submits verified claim dockets automatically.
Validates & pre-submits customs docs pre-arrival
AI verifies HS codes against international tariffs, generates border declarations, and pre-submits 24h prior to port arrival.
Auto-generates fully compliant driver rotas
AI enforces DVSA/DOT driving hour limits, matches driver qualifications, and manages shift coverage automatically.
How It Works

Deploy Enterprise AI Agents
in 4 Simple Steps

No system overhaul, no dev team, no months of integration. Go from description to live agent in under an hour.

1
Connect Your Logistics Systems
Integrate SAP WMS, Manhattan TMS, carrier APIs (DHL, FedEx, UPS), and fleet telematics via secure REST webhooks.
2
Set Operational Guardrails
Configure credit refund limits, carrier SLA penalties, route deviation thresholds, and escalation pathways per region.
3
Deploy Across Consignee Channels
Launch on your tracking portal, WhatsApp Business, SMS gateway, or mobile driver app — with zero app install required.
4
Observe, Audit & Scale
Monitor real-time delivery SLAs, claim settlement speeds, exception trends, and carrier performance metrics on a single dashboard.
// Agent Execution Flow
Consignee or System Event
WISMO query · Telematics delay alert · Damage claim · Customs flag
AI Intent & Sentiment Triage
WISMO · Exception · Claim · Customs · Reroute · Inventory query
WMS / TMS / Carrier API Fetch
Live GPS location · POD status · Driver schedule · Tariff codes
Autonomous AI Execution
Deliver tracking · Auto-reschedule · File claim docket · Pre-clear docs
Audit & Performance Log
Cryptographic audit trail · SLA compliance log · Carrier scoring
Operational Gaps

6 Revenue Leaks in Your
Operation — Fixed by AI

Every one of these costs you time, money, and customer trust every day — and every one can be fixed with an AI agent.

Leak 1
WISMO Support Volume Drains Operating Margin
65% of support contacts are tracking requests. Human reps spend 6+ minutes per call doing manual carrier lookups.
AI Fixes This
Connect WMS and carrier APIs for real-time telemetry
Respond on WhatsApp, SMS, and web chat in sub-3s
Reduce tracking support ticket volume by 72%
Leak 2
Reactive Exception Handling Destroys NPS
Consignees discover delays after missed delivery windows. Manual re-routing takes 4+ hours across multiple dispatchers.
AI Fixes This
Monitor telematics feeds to catch delays automatically
Notify consignees within 90 seconds of ETA drift
Auto-rebook delivery slots in TMS without human touch
Leak 3
Freight Claims Drag Out to 21 Days
Manual POD collection, photo reviews, and carrier SLA cross-checking freeze working capital and erode shipper trust.
AI Fixes This
Ingest digital POD photos and carrier timestamps automatically
Audit contract terms against carrier SLA automatically
Submit verified claim dockets to insurers in <4 hours
Leak 4
Customs Holds Incur Heavy Demurrage Charges
HS code errors and incomplete commercial documentation cause border holds, triggering daily demurrage fees.
AI Fixes This
Audit HS codes against tariff schedules pre-shipment
Auto-generate and pre-submit customs declarations 24h early
Reduce border clearance delays to near zero
Leak 5
Spreadsheet Driver Rota Management Causes HOS Violations
Manual scheduling risks driver fatigue violations, heavy regulatory fines, and expensive spot-market agency replacements.
AI Fixes This
Auto-generate shift rotas with strict HOS rule checks
Flag potential compliance breaches before shifts start
Manage driver absence cover via automated WhatsApp messaging
Leak 6
Reverse Logistics Costs £12+ Per Unit Returned
Manual return authorization, label issuance, and warehouse intake drag out reverse logistics cycles to 10+ days.
AI Fixes This
Generate instant QR return labels via WhatsApp
Book carrier pickup slots automatically
Trigger refund approval upon initial warehouse scan
Multi-Modal AI Platform

Not Just Workflows — Build Voice AI Agents
& Conversational AI Chatbots

Deploy AI agents across every channel. Whether your users prefer natural phone calls, live web chat, WhatsApp Business, or automated backend workflows.

Autonomous Workflow Agents

Execute complex multi-step backend actions, ERP/BSS data syncs, scheduled cron jobs, and auto-credit/refund workflows with human-in-the-loop approvals.

Backend AutomationAPI Actions
Explore Workflow Agents

Voice AI Agents

Human-like inbound and outbound phone calls with ultra-low latency (<300ms). Handles IVR replacement, call triage, appointment booking, and phone support 24/7.

Sub-300ms LatencyIVR & Phone Calls
Explore Voice AI Agents

Conversational AI Chatbots

Interactive multi-channel chatbots for Web, WhatsApp Business, SMS, and Mobile Apps. Delivers instant answers, product recommendations, and guided self-service.

WhatsApp & WebSelf-Service
Explore Conversational Chatbots
Designed for Enterprise

Enterprise Architecture, Security
& Operational Control

RhinoAgents is built for enterprise scale — delivering full observability, explainability, bank-grade security, and 99.9% uptime.

Observable
Define and measure success with enterprise-grade observability, real-time telemetry, and version control.
TelemetryVersion Control
Explainable
Not a black box — built-in AI auditor ensures tasks are completed as intended & proposes continuous improvements.
AI AuditorFull Context
Secure
No data sharing. SOC 2 Type II and GDPR compliant with safe staging environments and robust guardrails.
SOC 2 & GDPRNo Data Sharing
Scalable
Guaranteed 99.9% uptime with smart fallbacks, seamless auto-scaling, and model-agnostic LLM technology.
Model AgnosticSmart Fallbacks
Reusable .md Skills Engine
Standardized Markdown format dynamically loads only required instructions — saving 80% tokens with sub-180ms execution.
Multi-Layer Agent Memory
Session, long-term, and organizational memory with 30d/90d retention controls & full admin purge capabilities.
RBAC & Enterprise SSO
SAML 2.0 / Okta / Azure AD authentication paired with granular role permissions and cryptographic audit logs.
Explore Full Platform Feature Suite →
ROI Estimator

What Could AI Agents Save
Your Organisation This Year?

Adjust the sliders to your operation size and see your potential annual savings from deploying RhinoAgents.

Monthly Shipment Queries50000
Avg. Support Cost Per Query (£)£4.8
AI Deflection Target (%)72%
Monthly Freight Claims200
Avg. Claim Processing Cost (£)£180

* Based on industry benchmarks from RhinoAgents customer deployments.

£0
Annual WISMO Cost Saved
£0
Annual Claims Processing Saved
£0
Total Estimated Annual Value
Book a Demo
Every day without AI agents costs you avoidable operational spend and preventable customer loss.500+ teams deployed their first RhinoAgent in under 60 minutes. Yours can too.
Book a Demo
Integrations

Connects to Your Entire Tech Stack

RhinoAgents plugs into your existing systems with zero legacy disruption.

SAP / Oracle WMS
Warehouse management
Manhattan / Blue Yonder
Transport management
DHL / FedEx / UPS
Carrier tracking APIs
Customs CDS / CHIEF
Border clearance APIs
Fleet Telematics
Real-time GPS & HOS
WhatsApp Business
Consignee messaging
SMS Gateway
Exception alerts
Enterprise REST APIs
Proprietary platforms
Why Switch

RhinoAgents AI vs.
Your Legacy Manual Process

The numbers don't lie. Manual, reactive operations are expensive, slow, and unscalable — especially during peak events.

MetricTraditional / ManualRhinoAgents AI
WISMO Query ResolutionPhone queue (8 min hold time)✓ Sub-3 seconds via WhatsApp & Web
Delivery Exception ResponseConsignee discovers via failed card✓ Proactive notification in <90 seconds
Freight Claim Processing21 days manual paperwork✓ Under 4 hours automated settlement
Customs DocumentationManual HS code verification✓ Automated pre-border submission
Driver Rota ComplianceSpreadsheet, compliance risk✓ Auto-scheduling with HOS enforcement
Reverse Logistics Unit Cost£12.50 per return, 10 days✓ £1.20 per return, same-day scan
Service AvailabilityMon-Fri 9-5 call centre✓ 24/7/365 across all global channels
Deployment Timeline12-18 month custom build✓ Production ready in <60 minutes

"We launched our WISMO and delivery exception agents in two weeks. Tracking call volume dropped 74% immediately, and our exception agent now alerts consignees within 90 seconds of a delay. It transformed our operational margin."

VP of Supply Chain Operations — Global 3PL Provider

Case Studies

Real Results from Real
Organisations

Not pilot programs. Production AI deployments handling real workloads every day.

Global 3PL Logistics Provider
Enterprise 3PL — 3.2M Parcels / Month
UK & EU · Deployed: WISMO + Delivery Exception + Returns agents

The challenge: Inbound tracking calls costing £4.80 each consumed 65% of support capacity. Delivery exception notifications arrived hours late.

74%
Reduction in tracking support tickets
£1.4M
Annual operational cost saved
4.6★
Consignee NPS score (was 3.1)
International Freight Forwarder
Mid-Market Forwarder — 14K Shipments / Month
EU · Deployed: Freight Claims + Customs Clearance agents

The challenge: Freight claims averaged 21 days to settle. Customs documentation holds generated £280K in annual demurrage penalties.

91%
Claims settled in <4 hours without human touch
3.1 days
Avg. claim cycle time (was 21 days)
£280K
Demurrage penalties eliminated
Book a Demo
FAQ

Common Questions

RhinoAgents connect via secure REST webhooks, GraphQL, or database connectors to SAP, Oracle, Manhattan, Blue Yonder, and carrier APIs. No legacy code refactoring or WMS replacement is required.
Yes. The agent aggregates tracking data from DHL, FedEx, UPS, DPD, Royal Mail, and regional carriers, presenting a unified tracking status card to consignees in plain language.
The agent ingests digital POD photos, timestamped telematics data, and carrier delivery receipts, cross-checking evidence against contract terms to calculate exact entitlement.
Yes. The agent validates HS codes against international tariff databases, verifies commercial invoices, and formats pre-declarations in compliance with UK CDS, EU CHIEF, and US CBP standards.
The agent compiles full context — consignment ID, carrier telemetry, POD logs, and customer history — and routes an actionable escalation ticket to your operations team.

Transform Your Supply Chain
With Autonomous AI Agents

Join logistics leaders using RhinoAgents to cut WISMO costs, accelerate claim settlements, and automate fleet operations.

No credit card required Live in under 60 minutes ERP/system integration included SOC2 compliant & secure