No coding. No developers. No months of setup. Describe what your operations need — RhinoAgents builds, connects, and deploys your AI agent in minutes.
An AI agent is software that understands context, reasons through a goal, and completes tasks — autonomously. Unlike a basic chatbot that follows rigid scripts, an AI agent can query your TMS, update shipment records, alert customers of delays, coordinate dispatches, and escalate exceptions — all on its own.
Customers and dispatchers communicate naturally — the agent understands intent, not just order numbers or tracking codes.
Connected to your TMS, WMS, carrier APIs, ERP, and CRM — it pulls live shipment data and takes real actions.
Check shipment status, alert the customer, reroute a delayed freight, update the TMS, and escalate to ops — one agent, one action.
Tracks exception patterns, identifies bottlenecks, and surfaces operational insights for your team — automatically.
// Anatomy of a Logistics AI Agent
No engineering team. No months of implementation. Go from idea to live AI agent in under an hour — using plain language prompts.
Write a plain-English prompt like "Answer customer shipment queries 24/7 and send proactive delay alerts via WhatsApp"
Shipment Tracker, Dispatch Bot, Freight Quote Agent, Exception Handler, or Driver Support — or combine multiple
Link your TMS, WMS, carrier APIs (FedEx, UPS, DHL), CRM, and ERP with one-click integrations
Drop in your operating procedures, rate cards, carrier policies, and FAQs — your agent learns them all
Embed on your tracking portal, WhatsApp, or SMS. Your agent is live — handling customers while you move freight
// Example prompts that build real agents on RhinoAgents
"Create an AI agent that answers customer queries about shipment status 24/7, sends proactive delay alerts via WhatsApp, handles POD requests, and escalates exceptions to the ops team automatically."
"Build a freight quoting agent that collects shipment details, checks live carrier rates, generates instant quotes, accepts bookings, and sends confirmation emails and tracking links automatically."
Every logistics company faces the same operational bottlenecks. Build an AI agent that solves each one — without writing a single line of code.
Each agent is purpose-built for logistics workflows. Describe what you need — RhinoAgents handles the rest.
Answers real-time shipment status queries 24/7, sends proactive delay alerts, and handles POD requests across web, WhatsApp, and SMS.
Coordinates driver assignments, confirms pickups, relays delivery instructions, and updates dispatch status — without a single phone call.
Collects shipment details, fetches live carrier rates, generates instant quotes, accepts bookings, and sends confirmation docs automatically.
Detects shipment exceptions, classifies by severity, notifies the right team, updates customers, and tracks resolution end-to-end.
Provides drivers with route updates, delivery instructions, customer contact info, and collects digital POD signatures — via WhatsApp.
Handles inbound/outbound slot bookings, dock assignments, inventory queries, and labour scheduling — connected to your WMS.
Sends automated shipment milestones, delivery confirmations, delay notices, and custom alerts to customers — proactively and at scale.
Collects digital proof-of-delivery, processes damage claims, validates against policy, and updates your TMS — automatically end-to-end.
Stop losing time, revenue, and customer trust to manual tracking queries, slow freight quotes, exception chaos, and communication gaps. See how AI agents seal every operational leak.
60% of inbound contact centre traffic is tracking status requests. Agents spend hours on lookups instead of resolving real problems — and customers still wait too long.
• Instant status replies from your live TMS
• Available 24/7 on web, WhatsApp & SMS
• Deflects 70%+ of inbound tracking queries
Sales reps spend hours compiling rates from multiple carrier portals. By the time a quote is ready, the prospect has already booked with a competitor who responded in minutes.
• Collect shipment details via chat or form
• Fetch live rates from connected carriers
• Generate and send a quote in under 60 seconds
Damaged goods, missed pickups, and customs holds require manual escalation through emails and phone calls. Delays compound — SLAs are breached, and customers are kept in the dark.
• Detect exceptions from TMS event feeds instantly
• Classify severity and alert the right ops team
• Update customers proactively and track to resolution
Dispatchers call drivers repeatedly to confirm pickups, relay instructions, and collect delivery updates. Missed calls lead to failed deliveries, re-attempts, and customer complaints.
• Auto-send pickup confirmations & route updates via WhatsApp
• Collect POD photos and digital signatures in-chat
• Update TMS records without dispatcher involvement
Importers and exporters across time zones expect round-the-clock support. Without it, urgent queries go unanswered overnight — leading to missed escalations and angry customers.
• Always-on support across web, WhatsApp, and SMS
• Responds in the customer's language automatically
• Escalates urgent issues with full context to on-call ops
Paper-based PODs and manual damage claim forms require admin hours to process, verify, and file. Errors lead to disputes and delayed payouts — damaging shipper relationships.
• Collect digital PODs via WhatsApp in real time
• Auto-validate claims against policy and shipment data
• Update TMS and notify finance — zero manual handling
Real conversation flows your built AI agent handles automatically — every time, at any hour.
Customers get live shipment status, ETA updates, and delay alerts — no waiting, no calls, no tickets.
What this agent handles
Collects shipment details, fetches live rates, and delivers a quote in under 60 seconds — every time.
What this agent handles
Confirms pickups, relays instructions, and collects POD photos — all via WhatsApp, automatically.
What this agent handles
Handles shipment exceptions end-to-end — alerts, customer comms, ops escalation, and resolution tracking.
What this agent handles
Outcomes reported by freight carriers, 3PLs, and logistics companies that built AI agents on RhinoAgents.
Ops staff freed to focus on exceptions and customer relationships — not status lookups.
From hours of manual rate compilation to instant multi-carrier quotes delivered in under a minute.
Automated triage and escalation cuts exception resolution time — protecting SLAs and customer trust.
AI answers from live TMS data — no outdated info, no inconsistency, always accurate.
Shippers rate proactive AI communication higher than reactive phone and email support.
One AI agent handles the workload of 4–6 operations staff at a fraction of the cost.
Whether you're a regional courier or a global freight forwarder — build your agent in minutes.
Automate tracking & exception handling
Scale client comms without headcount
Instant quotes & customs query handling
Slot booking & WMS automation
Driver comms & delivery confirmation
100+ one-click integrations. No rip-and-replace — just connect your tools and your agent learns them all.
Everything you need to know about building AI agents for your logistics company.
AI agents in logistics are autonomous software programs that handle tasks like answering shipment queries, dispatching drivers, generating freight quotes, managing exceptions, coordinating warehouses, and communicating with customers — all without human intervention, 24/7.
On RhinoAgents, you build AI agents using simple prompts — describe what your agent should do, connect your tools (TMS, WMS, ERP, carrier APIs), upload your SOPs and rate cards, and deploy. No coding, no engineering team required. Most logistics companies go live in under an hour.
You can build AI Shipment Tracking Bots, Dispatch Assistants, Freight Quote Agents, Driver Support Bots, Exception Management Agents, Warehouse Coordination Agents, Customer Update Bots, and POD & Claims Handlers — all through simple prompts on RhinoAgents.
RhinoAgents connects to SAP TM, Oracle TMS, BluJay, Descartes, Manhattan WMS, FedEx API, UPS API, DHL API, Salesforce, WhatsApp Business, Twilio SMS, Google Maps Platform, and 100+ other tools via native integrations and API/webhook support.
Most logistics companies build and deploy their first AI agent in under 60 minutes. You write a prompt describing your agent, connect your TMS and carrier systems, upload your rate cards and SOPs, and go live — no developer needed.
Yes. RhinoAgents is built with enterprise-grade security — data encrypted in transit and at rest, GDPR compliant, SOC 2 aligned, with role-based access controls. Shipment and customer data are never used to train AI models without explicit consent.
RhinoAgents offers plans starting from $49/month. You can start with a free trial — no credit card required. Pricing scales with usage and number of agents built. Visit rhinoagents.com/pricing for full details.
Tracking calls, slow quotes, exception chaos, driver gaps — your AI agent fixes all of it. Build for free. No credit card. Live in under an hour.
No credit card required · Live in under 60 minutes · GDPR & SOC 2 compliant