How does Voice AI integrate with ServiceTitan or Housecall Pro?

RhinoAgents connects through official REST APIs. It queries live technician capacity, checks open schedule windows in your zip codes, creates new customer accounts or matches existing records, and books appointments directly into your dispatch board.

Can Voice AI handle true middle-of-the-night plumbing and electrical emergencies?

Yes. The AI is programmed with emergency triage logic. It instructs callers on immediate hazard mitigation (e.g., locating water shutoff valves or switching off breaker mains), collects job details, quotes your after-hours emergency dispatch fee, and immediately pages your on-call technician.

What happens if a caller lives outside our service area?

The Voice AI asks for the homeowner's zip code early in the conversation. If the zip code falls outside your defined territory, it politely informs the caller, answers basic questions, and logs the out-of-area lead for future service expansion.

Can Voice AI provide quotes over the phone?

Yes, for standardized services like drain clearing, water heater flushes, level-2 EV charger installations, or lockout flat fees, the AI quotes your approved pricebook figures. For complex projects like roof replacements or whole-house repiping, it schedules an in-person estimate.

How does technician on-call escalation work?

When an emergency is confirmed, the AI initiates a paging sequence: sending an SMS alert with call summary and address, while simultaneously placing a call to the primary on-call tech with a whisper announcement. If unanswered within 3 minutes, it escalates to the backup supervisor.

Does the system support Spanish-speaking homeowners and technicians?

Yes. RhinoAgents provides native bilingual English and Spanish support. The agent automatically detects the caller's language and switches fluently without requiring phone keypad navigation.

How quickly can a plumbing or trade company go live?

Most home service contractors go live within 2 to 4 business days. We map your service zones, connect your field software, configure your emergency escalation tree, conduct test calls, and switch on call forwarding.

Voice AI Agents / Home Services & Trades

Book Demo Get Started Free

24/7 Field Service & Trades Voice Operations

Automate Dispatch & Booking for Plumbing, Electrical, Roofing & Trades

Never let an emergency leak, electrical panel outage, storm-damaged roof, or residential move call go to voicemail. 24/7 conversational voice AI synced live with ServiceTitan, Housecall Pro, and Jobber.

Deploy Home Services Voice AI → Listen to Live Audio Demos

Engineered for leading field service management software

ServiceTitan & Housecall Pro

Electrical & Panel Quoting

Roofing Storm Triage

24/7 Lockout & Moving Dispatch

SOC 2 Type II Certified

Simple 4-Step Setup

Deploy Home Services Voice AI in 4 Rapid Steps

From initial prompt to live phone testing in under 10 minutes. No complicated code or lengthy implementation cycles.

Step 1

Forward Dispatch Lines

Forward your main business line, after-hours emergency line, or vanity number via SIP trunk or carrier call forwarding.

Direct Cloud API / SIP Trunk

Step 2

Sync Field Software

Connect ServiceTitan, Housecall Pro, or Jobber in minutes to pull live technician capacity, service zones, and pricebooks.

Direct Cloud API / SIP Trunk

Step 3

Define Triage & Rates

Set dispatch fees, emergency after-hours surcharges, service territories by zip code, and on-call escalation rules.

Direct Cloud API / SIP Trunk

Step 4

Launch 24/7 Answering

Capture emergency revenue instantly with natural voice conversations, SMS confirmations, and warm technician whisper handoffs.

Direct Cloud API / SIP Trunk

Interactive Voice Showcase

Experience Home Services Voice AI in Real Time

Listen to realistic field service calls across emergency plumbing, electrical panel upgrades, storm roof triage, lockout dispatch, and moving estimates.

Emergency Plumbing

Midnight Burst Pipe & Water Main Shutoff Triage

230ms latency

Click play to listen to audio 0:00 / 0:18

Caller

“Help! A pipe burst under my kitchen sink and water is flooding all over my hardwood floors right now!”

Voice AI

“I understand this is an emergency. First, please locate your main water shutoff valve near the street or water meter and turn it clockwise right away. I am dispatching our on-call emergency plumber to your address right now. His name is Jason and he'll be there in 25 minutes. Can I confirm your street address?”

Live Tool Execution API Verified

Field CRM / FSM: ServiceTitan Emergency Job

Resolution Type: Technician Jason Paged

On-Call Dispatch Status: Shutoff Protocol Guided

Compliance Tier: SOC 2 Type II Certified • PCI DSS Level 1 • Recorded Disclosures • Sub-280ms Latency

Test With Your Field CRM →

Field Trade Workflows • Live Dispatch Demos

Engineered for Plumbing, Electrical, Roofing & Local Trades

Explore live multi-turn conversations across emergency water leaks, electrical panel upgrades, storm roof triage, and mobile locksmith dispatch.

01 • Plumbing Dispatch

Capture Emergency Water Leaks & Fill Technician Calendars

A burst pipe or sewer backup won't wait until 9:00 AM. Voice AI answers after-hours emergency calls instantly, guides homeowners through emergency shutoff valves, and pages on-call plumbers based on service zones.

Direct integration with ServiceTitan, FieldEdge, and Housecall Pro

Automated water shutoff and gas leak safety triage protocols

Custom dispatch fees and emergency night/weekend rate disclosures

After-Hours Revenue: +34%

Call Abandonment: 0%

Emergency Plumbing Desk

ServiceTitan Dispatch Board

Caller 0:04

“My basement toilet is backing up with black water and gurgling. I need someone out immediately.”

Rhino Voice AI 0:12

“That is a priority drain emergency. Please avoid running any sinks, showers, or washing machines right now so we don't add water to the line. I have an emergency drain specialist on call in your zip code. Are you the homeowner at 742 Evergreen Terrace?”

Caller 0:23

“Yes, that's my home. How soon can he get here?”

Rhino Voice AI 0:35

“Technician Carlos is completing a nearby job and can arrive within 35 minutes. Our emergency dispatch diagnostic fee is $99, which applies toward any camera inspection or hydro-jetting work. May I dispatch Carlos right now?”

Caller 0:48

“Yes, please send Carlos right away.”

Rhino Voice AI 1:02

“Carlos is dispatched to 742 Evergreen Terrace. I've sent you a text message with his profile photo and a live GPS tracker.”

After-Hours Revenue: +34% Call Abandonment: 0%

02 • Electrical Contractors

Book EV Chargers, Panel Upgrades & Emergency Outages

From flickering breakers and partial power outages to lucrative 200-amp panel upgrades and solar tie-ins, Voice AI qualifies electrical jobs, schedules quotes, and routes urgent hazards to master electricians.

Captures key technical details: amp capacity, panel brand, breaker type

Schedules in-home estimates directly on master electrician calendars

Immediately flags sparking or burning smells for emergency utility shutoff

Quote Conversion: +26%

Technician Driving Waste: -18%

Master Electrician Desk

Housecall Pro Calendar

Caller 0:04

“Our circuit breaker box has been humming loudly and lights are flickering in two rooms.”

Rhino Voice AI 0:12

“A humming electrical panel can indicate an overloaded circuit or loose terminal screw. To protect your home appliances, please do not touch the panel door. Is there any burning odor or smoke coming from the enclosure?”

Caller 0:23

“No smoke or smell, just that constant buzzing hum.”

Rhino Voice AI 0:35

“Understood. We have an opening for a safety inspection and circuit load test tomorrow at 9:00 AM with our lead electrician Tyler. Would you like me to reserve that appointment?”

Caller 0:48

“Yes, tomorrow morning at 9:00 AM would give us peace of mind.”

Rhino Voice AI 1:02

“You are booked with Tyler for 9:00 AM tomorrow. I have sent an email and SMS confirmation with what to expect during the inspection.”

Quote Conversion: +26% Technician Driving Waste: -18%

03 • Roofing & Restoration

Scale Call Volume During Peak Hail & Wind Storm Inundations

When severe weather strikes, roofing contractor phones ring off the hook. Voice AI handles 200+ simultaneous calls, qualifies roof age and insurance status, and books drone roof inspections without missing a single homeowner lead.

Handles catastrophic weather call spikes with zero busy signals

Qualifies insurance claim status, roof material, and interior water damage

Direct integration with AccuLynx, Jobber, and Roofr inspection platforms

Storm Lead Capture: 98%

Concurrent Call Capacity: Unlimited

Storm Restoration Desk

Jobber Drone Inspection

Caller 0:04

“We had golf-ball-sized hail last night and several neighbors already have roofers out. Can you inspect our roof?”

Rhino Voice AI 0:12

“We have crews dedicated to storm assessments across your area this week. Have you noticed any leaks inside your home or daylight coming through the attic?”

Caller 0:23

“A small leak started in our master bedroom ceiling.”

Rhino Voice AI 0:35

“I will prioritize your property for emergency tarping and a full hail damage photographic report for your insurer. We have a certified roofing specialist who can be on your roof Thursday at 10:30 AM. Can I book that slot for you?”

Caller 0:48

“Yes, Thursday at 10:30 AM works perfectly.”

Rhino Voice AI 1:02

“Appointment confirmed for Thursday at 10:30 AM. I have sent you an insurance claims preparation checklist by text message.”

Storm Lead Capture: 98% Concurrent Call Capacity: Unlimited

04 • Local Trade Operations

Dispatch Locksmiths, Moving Crews & Commercial Cleaners

Local service businesses live and die by responsiveness. Voice AI calculates moving truck sizes, books recurring residential cleaning slots, and dispatches mobile locksmiths with accurate ETAs and pricing disclosures.

Automated square footage and room count calculations for cleaning and moving

Rapid emergency lockout vehicle dispatch with automated price agreements

Integration with Workiz, ZenMaid, and SmartMoving platforms

Lockout Booking Rate: 92%

Move Estimate Accuracy: 95%

Mobile Dispatch Desk

Workiz Mobile Routing

Caller 0:04

“We need three-times-a-week janitorial cleaning for our 6,000 square foot medical office.”

Rhino Voice AI 0:12

“We specialize in terminal and medical-grade commercial cleaning with OSHA compliance. To give you an exact monthly proposal, our commercial manager Sarah conducts a 15-minute facility walk-through. Would Wednesday or Thursday morning be better for a visit?”

Caller 0:23

“Wednesday at 11:00 AM would work great for our clinic manager.”

Rhino Voice AI 0:35

“Terrific! Sarah will meet your clinic manager on Wednesday at 11:00 AM. May I have the office address and suite number?”

Caller 0:48

“450 Medical Arts Parkway, Suite 210.”

Rhino Voice AI 1:02

“Confirmed for Suite 210 on Wednesday at 11:00 AM. Sarah will bring our insurance certificate and healthcare cleaning checklist.”

Lockout Booking Rate: 92% Move Estimate Accuracy: 95%

05 • Smart Dispatch Escalation

Warm Whisper Transfers to On-Call Techs & Field Supervisors

When high-ticket commercial jobs or severe structural emergencies require licensed contractor intervention, Voice AI immediately transfers the call with complete caller address, problem history, and equipment notes.

Technician hears 5-second whisper summary before line bridges

Zero customer friction: homeowner never has to repeat their emergency

Automatic escalation to backup technician if on-call line rings 4 times

Handoff Success: 99.1%

Escalation Reliability: 100%

Commercial Supervisor Desk

Live Technician Whisper Bridge

Caller 0:04

“Our apartment complex boiler shut down and we have 48 units without hot water.”

Rhino Voice AI 0:12

“That is an urgent multi-family priority. Let me connect you directly to our On-Call Commercial HVAC and Boiler Supervisor, Mark Reynolds. Please stay on the line for just a moment.”

Whisper Audio 0:23

“[Whisper to Mark: Emergency inbound from David at Oak Grove Apartments. 48 units with commercial boiler shutdown. Requesting emergency technician.]”

Manager 0:35

“Hi David, Mark Reynolds here. I see your commercial boiler is down at Oak Grove Apartments?”

Caller 0:48

“Yes Mark, exactly. Error code F-28 is showing on the main digital display.”

Manager 1:02

“That's an ignition lockout. I have our commercial burner tech 15 minutes out from you with diagnostic equipment. Let me dispatch him now.”

Handoff Success: 99.1% Escalation Reliability: 100%

01 / 05

Enterprise Trade Security & Data Protection

Rugged, Secure Telephony for Everyday Field Operations

From customer home addresses and lockbox codes to credit card deposits, every piece of homeowner data is protected by enterprise-grade encryption.

PCI DSS Level 1 Payments

Send secure tokenized SMS payment links for diagnostic fees and job deposits. No credit card numbers are ever spoken or recorded.

SOC 2 Type II Certified

Rigorous security audits verifying encrypted storage, customer data isolation, and strict access controls across all voice servers.

FSM Cloud API Security

End-to-end TLS 1.3 encrypted API connections directly into ServiceTitan, Housecall Pro, Jobber, and Workiz.

24/7 Redundant Telco Carrier

Multi-carrier failover routing ensures after-hours emergency calls reach technicians even during regional mobile network outages.

Field Services Telephony & Dispatch Architecture Production Ready

Telephony Carrier Ingestion

Twilio SIP / WebRTC with redundant tier-1 telco peering and automated emergency failover.

Sub-Second

Sub-280ms Conversational Voice

Deepgram Nova-2 speech recognition coupled with low-latency LLM trade dispatch reasoning.

Low Latency

FSM & Dispatch Integration

Bi-directional REST connectors for ServiceTitan, Housecall Pro, Jobber, and Workiz schedules.

Bi-Directional

SMS Confirmation & Tech Whisper

Automated appointment texts, on-call technician paging, and live warm transfer bridges.

Audited

Deployment Models: Available as self-service cloud deployment or turnkey managed field service setup with custom pricebook integration.

Economic Impact

Calculate Your Home Services Revenue & Labor ROI

Discover how much revenue your business gains by answering after-hours emergency calls and eliminating missed homeowner leads.

< 1s

Speed to Answer

Never lose an emergency leak or power outage lead to a competing contractor in your zip code.

94%

Emergency Lead Capture

Captures midnight water bursts, electrical outages, and residential lockouts instantly.

4.1x

More Weekend Bookings

Directly books service calls into ServiceTitan and Housecall Pro around the clock.

$16.80

Average Savings Per Call

Eliminates dispatcher overtime and late-night phone tag with on-call technicians.

Interactive Home Services ROI Calculator

Estimate Your Annual Operational Savings

Monthly Inbound Calls (Plumbing, Electrical, Roofing, Trades): 3,200 calls/mo

Current Cost Per Staff-Handled Call $4.80 / call

Average Handle Time 4.0 mins

Staff Hours Reclaimed

–

Calls Handled by AI

–

82% automated

Projected Annual Savings

–

Get Custom ROI Report →

Case Studies

Trusted by Leading Field Contractors & Trades

Discover how multi-truck plumbing, electrical, and roofing companies capture after-hours revenue and eliminate dispatcher fatigue.

+$42,000 / Mo Revenue Plumbing & Drain

“Before RhinoAgents, after-hours emergency calls went to an old answering service that took 30 minutes to page us. Now homeowners get booked into ServiceTitan immediately and our techs get paged in 15 seconds.”

Brett Callahan

Owner & Master Plumber • Callahan Plumbing (18 Trucks)

100% Storm Calls Captured Roofing & Restoration

“During catastrophic April hail storms, we received over 600 calls in 48 hours. RhinoAgents answered every single homeowner, qualified their roof leaks, and booked 184 drone inspections without dropping a single lead.”

Amanda Vance

Operations Manager • Summit Shield Roofing

18 hrs / Wk Saved Electrical Contractors

“Our office staff was buried answering 'When will the tech arrive?' and rescheduling routine electrical estimates. RhinoAgents handles all routine scheduling so our dispatchers can focus on high-margin commercial projects.”

Tyler Henderson

Managing Director • VoltMaster Electrical Services

Simple Credit-Based Billing

Two Ways to Deploy. Simple Credit Usage.

Setup the voice agent yourself in minutes, or have our engineering team handle turnkey implementation and ongoing maintenance. All usage costs are powered by simple credits—1 minute of call takes 60 to 120 credits based on conversation intensity.

Simple Credit-Based Usage

1 minute of live voice call = 60 to 120 credits (deducted per second of active audio). Just add credits anytime from your dashboard and your agents work immediately with zero waste.

Pay-as-you-go

Instant credit top-ups

Zero hidden licenses

Option 01 • Self-Service You Setup

Self-Serve Voice Setup

Pay-as-you-go voice automation with direct SIP and field service CRM API integration.

Usage Cost

60 – 120 Credits / min

Add credits anytime • Deducted per second • No monthly commitments required

Natural language prompt-to-agent builder
Connect Twilio, Vobiz SIP trunks, or instant cloud numbers
Interactive WebRTC audio testing sandbox in browser
Pay-as-you-go credits with zero upfront setup fees

Setup Voice Agent Yourself →

Instant registration • Start building in 2 minutes

Full Turnkey

Option 02 • Enterprise Service We Setup For You

Managed Enterprise Setup

Complete white-glove setup and integration for plumbing, electrical, roofing, and multi-trade contractors.

Implementation & Maintenance

Custom Implementation Fee

Full integration with your ServiceTitan, Housecall Pro, or Jobber system, including custom pricebooks, zip code zones, and on-call schedules.

Custom workflow configuration for plumbing, electrical, roofing, and trades
Direct bi-directional sync with ServiceTitan, Housecall Pro, Jobber, and Workiz
On-call technician paging, custom emergency fees, and bilingual Spanish scripts
Dedicated field service onboarding engineer with 99.9% uptime SLA

Book Meeting to Discuss Implementation →

15-minute architecture & scope consultation with voice engineers

Looking for general SaaS subscription tiers? View Full Platform Pricing Page →

FAQ

Frequently Asked Questions

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