AI Voice Agents for Aviation, Airlines & Airports • Sub-450ms Latency

Automate Passenger Rebooking, FIDS & Terminal Inquiries

Enterprise aviation voice AI that handles 50,000+ disruption call spikes with zero hold time. Rebook cancelled flights in 60 seconds, provide live FIDS gate and carousel updates, track baggage via SITA WorldTracer, reserve terminal parking, and dispatch operations supervisors—integrated directly with Amadeus, Sabre, and SITA AODB.

Aviation Infrastructure & PSS/AODB Integrations
Amadeus, Sabre & Navitaire PSS
SITA AODB & Infax FIDS
PCI-DSS Level 1 & SOC 2 Type II
<450ms Voice Latency
40+ Languages & Dialects
Simple 4-Step Setup

How to Setup Your Aviation Voice AI Agent

From initial prompt to live phone testing in under 10 minutes. No complicated code or lengthy implementation cycles.

01
Step 1

Setup Telephony

Connect carrier-grade SIP trunks via Twilio or Vobiz, or route overflow calls from your existing airline or airport PBX. Scale to 50,000 concurrent calls instantly.

Twilio, Vobiz or Private Aviation SIP
02
Step 2

Prompt Your Agent

Define your passenger rebooking policies, IROPS fare waivers, terminal facilities, parking rates, TSA checkpoint hours, and emergency dispatch rules in plain English.

Natural language prompt builder
03
Step 3

Configure Systems & Voice

Connect your PSS (Amadeus Altéa, Sabre, Navitaire) and Airport AODB/FIDS via secure REST/NDC APIs, and set whisper handoff rules for operations supervisors.

Amadeus, Sabre, SITA & FIDS sync
04
Step 4

Test Live & Launch

Simulate flight disruption surges or terminal queries in our WebRTC sandbox. Review PNR rebooking accuracy, gate status latency, and go live into production.

Live WebRTC test & go live
Interactive Voice Showcase

Hear Real Aviation, Airline & Airport Voice Interactions

Click any scenario below to listen to how natural, swift, and compliant our voice agent handles severe disruptions, airport terminal queries, and passenger requests.

Airline Disruption

Winter Storm Cancellation & Immediate Rebooking

380ms Latency
Click play to listen to audio 0:00 / 0:18
Caller

“My flight 482 from Chicago to Denver was just cancelled due to snow! I have a connecting flight to Tokyo. What are my options?”

Voice AI

“I have your reservation pulled up, Mr. Bennett. Under our winter storm waiver, I can confirm you on flight 618 departing O'Hare at 3:15 PM via San Francisco, arriving in Tokyo with zero change fees.”

Live Tool Execution API Verified
Passenger / Traveler: PNR: W47K9X Verified
Aviation System: SabreSonic PSS
Audit Logging: IROPS Waiver Applied
Compliance Tier: PCI-DSS • IATA • FAA/DOT Compliant
Aviation Operations • Live Workflows

Engineered for 50,000+ Call Disruption Surges & Seamless Travel

Slide through our 5 core aviation workflows to inspect live multi-turn conversations, automated PSS/AODB flight updates, and verified operational containment benchmarks.

01 • Disruption Management

Severe Weather Cancellation & 60-Second Rebooking

When severe thunderstorms or winter blizzards trigger hundreds of flight cancellations, airline call queues stretch to 4+ hours. RhinoAgents scales instantly to tens of thousands of concurrent callers, looks up alternate flights across your network, applies automated fare waivers, and issues new e-tickets in under 60 seconds.

Instant alternate flight search across partner & alliance carriers
Automated application of severe weather IROPS fare waivers
Direct electronic ticket re-issuance in Amadeus Altéa and Sabre
Rebooking Speed: 58s Average
Peak Concurrency: 50,000+ Calls
IROPS Disruption Desk
Amadeus Altéa • Res & Ticketing
Caller (Passenger) 0:03

“My flight 248 from Dallas to Miami was just cancelled! I have an international cruise leaving tomorrow afternoon. Can you get me to Miami tonight?”

Rhino Voice AI 0:11

“Hello! I can definitely help rebook you immediately under our severe weather waiver. May I have your 6-character reservation confirmation code?”

Caller 0:19

“Yes, it is Golf Delta 7 4 Tango X-ray.”

Rhino Voice AI 0:27

“Thank you, Mr. Henderson. I have your reservation for two passengers. Flight 248 was cancelled due to Dallas ground stop storms. I have two confirmed seats on flight 712 departing DFW at 7:45 PM, arriving in Miami at 11:30 PM tonight. Would you like me to confirm this flight?”

Caller 0:42

“Yes, please! Will there be any fee or fare difference for changing flights?”

Rhino Voice AI 0:48

“Zero fees. All change fees and fare differences are completely waived under our Dallas weather policy. Your new tickets are confirmed on flight 712 with your original seat assignments.”

Caller 0:58

“That is incredible. You just saved our vacation!”

Rhino Voice AI 1:04

“It is our absolute pleasure. I have texted both updated mobile boarding passes to your phone ending in 9102. Safe travels to Miami!”

Rebooking: Issued via Amadeus NDC Waiver Applied: DFW Weather Policy #882
01 / 05
Aviation Security & Carrier-Grade Infrastructure

Connect Directly to Sabre, Amadeus & SITA Without Legacy Replacement

Aviation systems cannot tolerate downtime or data vulnerabilities. RhinoAgents integrates with commercial passenger service systems (PSS) and airport operational databases (AODB) via certified NDC, IATA, and REST interfaces, running on cloud infrastructure capable of absorbing 50,000 concurrent calls during nationwide ground stops.

PCI-DSS Level 1 & Passport Masking

Credit card numbers, CVVs, and government passport identification are redacted in real time from voice audio and logs before touching permanent storage.

Amadeus & Sabre PSS Sync

Direct bi-directional reservation synchronization with Amadeus Altéa, SabreSonic, Navitaire New Skies, and Travelport.

SITA AODB & Infax FIDS Connectors

Queries and pushes live gate changes, baggage carousel allocations, and flight schedule changes with sub-second latency.

Carrier-Grade 50k Concurrency

Dynamic auto-scaling infrastructure handles sudden 100x traffic spikes during blizzards, hurricanes, and ATC ground stops.

Aviation Voice AI Architecture Stack Production Ready
1
Aviation Telephony & SIP Layer
Twilio SIP Trunking • Vobiz • Dedicated Airline/Airport PBX
Carrier-Grade
2
Voice & Multi-Model LLM Engine
OpenRouter (GPT-4o, Claude Sonnet, Gemini Flash)
Sub-450ms
3
Security & Passport Redaction Firewall
PCI-DSS Level 1 • Passport Masking • DOT/FAA Guardrails
IATA Verified
4
PSS Core & Airport AODB Connectors
Amadeus Altéa • Sabre • Navitaire • SITA WorldTracer & AODB
Bidirectional
Deployment Models: Dedicated Aviation Cloud or Carrier Private VPC
Economic Impact

Eliminate 3-Hour Hold Times During Ground Stops & Weather Surges

Severe weather disruptions and peak holiday travel cost airlines and airport authorities millions in call center overtime, terminal congestion, passenger vouchers, and regulatory fines.

< 1s
Speed to Answer

Zero hold queues. Every stranded passenger and traveler gets immediate answers even during massive storms.

84%
IROPS & FIDS Self-Service

Passengers successfully rebook alternate flights and check gate updates without human agent queues.

-76%
Switchboard Queue Reduction

Automates routine parking, gate, lost luggage, and directions inquiries completely.

$3.8M
Annual Operational Savings

Reduces call center emergency staffing surge costs during unexpected winter storm spikes.

Aviation Contact Center Cost Calculator

Estimate Your Annual Operational Savings

Monthly Inquiries (Passenger & Traveler) 60,000 calls/mo
Current Cost Per Staff-Handled Call $4.50 / call
Average Handle Time 5 mins
Staff Hours Reclaimed
–
–
Calls Handled by AI
–
76% automated
Projected Annual Savings
–
Get Custom ROI Report →
Case Studies

Trusted by Commercial Airlines & Airport Authorities

See how mainline carriers, international airport authorities, and regional hubs deploy RhinoAgents Voice AI during severe weather and daily hub operations.

84% Automated Rebooking • 0s Hold Airline IROPS Operations

“During a massive February blizzard that grounded 400 flights across our Chicago and Denver hubs, our hold time stayed at zero seconds. RhinoAgents rebooked over 22,000 stranded passengers automatically in under 60 seconds each.”

Captain Brian Thorne
Captain Brian Thorne
VP Network Operations • SkyWest Alliance
91% Switchboard Queue Reduction Airport Terminal Operations

“Serving 35 million annual passengers, our information desks were swamped with parking, TSA wait, and terminal gate calls. RhinoAgents integrated with our SITA AODB and slashed telephone queues by 91%.”

Marcus Vance
Marcus Vance
Chief Information Officer • Metropolitan Airport Authority
70% Baggage Desk Line Reduction Baggage Services

“Passengers waiting at baggage claim don't want to stand in a 50-person line to report a missing suitcase. With RhinoAgents connected to SITA WorldTracer, passengers track their bag tag and schedule hotel delivery right from their phones.”

Thomas Lindqvist
Thomas Lindqvist
VP Passenger Services • Nordic Air
Simple Credit-Based Billing

Two Ways to Deploy. Simple Credit Usage.

Setup the voice agent yourself in minutes, or have our engineering team handle turnkey implementation and ongoing maintenance. All usage costs are powered by simple credits—1 minute of call takes 60 to 120 credits based on conversation intensity.

Simple Credit-Based Usage
1 minute of live voice call = 60 to 120 credits (deducted per second of active audio). Just add credits anytime from your dashboard and your agents work immediately with zero waste.
Pay-as-you-go
Instant credit top-ups
Zero hidden licenses
Option 01 • Self-Service You Setup

Self-Serve Voice Setup

Setup your aviation voice agent yourself using our PSS and AODB prompt builder and dashboard. Connect your SIP telephony trunks, add credits, and launch into production immediately.

Usage Cost
60 – 120 Credits / min
Add credits anytime • Deducted per second • No monthly commitments required
  • Natural language prompt-to-agent builder
  • Connect Twilio, Vobiz SIP trunks, or instant cloud numbers
  • Interactive WebRTC audio testing sandbox in browser
  • Pay-as-you-go credits with zero upfront setup fees
Setup Voice Agent Yourself →
Instant registration • Start building in 2 minutes
Full Turnkey
Option 02 • Enterprise Service We Setup For You

Managed Enterprise Setup

Our aviation voice engineering team handles complete end-to-end PSS/AODB integration (Amadeus, Sabre, SITA, Infax), custom IROPS waiver rules, and ongoing 24/7 mission-critical operations.

Implementation & Maintenance
Custom Implementation Fee
Tailored implementation + monthly enterprise SLA based on annual passenger volume, PSS/AODB integrations & multi-terminal requirements
  • Direct Amadeus Altéa, Sabre, Navitaire & SITA AODB/FIDS integration
  • Custom automated IROPS waiver rules & DOT compliance scripting
  • Elite tier caller recognition & Terminal Operations warm whisper routing
  • 24/7 dedicated aviation mission-control support & 99.999% uptime SLA
Book Meeting to Discuss Implementation →
15-minute architecture & scope consultation with voice engineers

Looking for general SaaS subscription tiers? View Full Platform Pricing Page →

FAQ

Frequently Asked Questions

Mission-Critical Aviation Voice AI

Deploy Your 24/7 Aviation Voice Agent Today

Start free with included credits or book a 15-minute architecture session with our voice solutions team.