What is an AI voice agent platform?
An AI voice agent platform is a complete software infrastructure that enables businesses to design, deploy, and scale autonomous conversational voice callers without coding. RhinoAgents connects advanced large language models (LLMs) with streaming speech-to-text, low-latency reasoning, hyper-realistic text-to-speech synthesis (<500ms latency), and telephony infrastructure (Twilio, Vobiz, SIP, PBX) to handle inbound customer service and outbound sales calls naturally.
How fast is conversational latency on the platform?
RhinoAgents delivers sub-500ms voice response latency. This ultra-low latency allows the AI voice agent to handle fluid back-and-forth speech, natural interruptions, breathing pauses, and contextual turn-taking without awkward delays, creating a human-grade phone experience for callers.
Can I connect my own phone numbers or telephony provider (Twilio, SIP, PBX)?
Yes. Our AI voice agent platform supports Bring Your Own Telephony (BYOT). You can attach your existing Twilio or Vobiz account, route SIP trunks directly from your office PBX (FreePBX, Asterisk, Cisco), forward your current landline or mobile carrier number, or provision dedicated local and toll-free numbers directly through the RhinoAgents dashboard.
How does the platform integrate with CRMs and scheduling software?
The platform integrates natively with over 400+ tools including Salesforce, HubSpot, Zoho, Google Calendar, Calendly, and specialized practice management systems like Dentrix, Eaglesoft, and Open Dental for clinics. During the call, the AI agent checks real-time calendar availability, books appointments, verifies data, and writes full transcripts and summaries back to your CRM.
Does the platform support live warm transfers to human agents?
Yes. When a caller requires human assistance or an emergency situation is detected (such as an acute clinical emergency or a high-value VIP client), the AI voice agent executes an instant warm transfer to your on-call team or desk phone, delivering full context so the agent knows the caller's issue immediately.
Is RhinoAgents AI voice agent platform HIPAA and SOC 2 compliant?
Yes. RhinoAgents meets strict enterprise security, SOC 2 Type II, and HIPAA compliance standards. All call audio and transcripts are encrypted in transit and at rest, and we execute Business Associate Agreements (BAAs) for healthcare, dental, and medical organizations.
Can the platform handle high-volume outbound calling campaigns?
Yes. The platform includes an automated outbound campaign engine. You can upload CSV lead lists or trigger auto-calls directly via webhooks the instant a web form is submitted. The AI voice agent calls leads within 30 seconds, qualifies them, answers questions, and transfers live prospects to your sales team.
What is the pricing model, and how do execution credits work?
RhinoAgents operates on a transparent credit-based model with zero per-seat human license fees. You start with 1,000 free execution credits on our 14-day Free Trial ($0). Monthly plans start at $20/month (Starter: 10,000 credits/mo), $49/month (Pro: 50,000 credits/mo), and $99/month (Business: 150,000 credits/mo). Credits are consumed based on call duration and workflow actions (such as streaming speech recognition, real-time reasoning, voice synthesis, and CRM/calendar updates). Unlimited human team members and managers can collaborate on the platform without paying per-seat penalty fees.
Who pays for AI model tokens, voice synthesis infrastructure, and third-party tools?
RhinoAgents pays for 100% of the underlying AI model costs (LLM tokens for GPT-4o, Claude 3.5 Sonnet, Gemini, etc.), ultra-low latency voice synthesis engines, streaming speech-to-text, and cloud computing infrastructure—all covered directly by your monthly credit allotment. You never need to purchase or supply your own OpenAI, Anthropic, or voice model API keys. The customer is only responsible for their own external third-party software subscriptions and telephony accounts (such as your existing CRM, scheduling software, Twilio phone numbers, SIP trunk provider, or mobile carrier forwarding fees). RhinoAgents connects seamlessly via native 1-click integrations with zero software markup.
