Connect your EHR, configure your departments, upload clinical documents, and pick a chatbot persona. That's it.
Two-way sync with Epic Systems EHR, Cerner EMR, Meditech EHR, eClinicalWorks, Athenahealth EMR, and more. Your real-time availability, always accurate.
Define your specialist departments (Cardiology, Pediatrics, etc.), active physicians, clinical rosters, and patient intake criteria in plain English.
Upload your pricing sheets, policy manuals, or FAQs. The chatbot uses RAG to instantly learn your business details and answer visitor questions accurately.
Pick a warm, professional tone that matches your brand. Preview the chat with your actual business name and services before going live.
Copy and paste a single line of code onto your website. The chatbot widget appears instantly, ready to answer questions and coordinate appointments 24/7.
A visitor who leaves the site doesn't wait. They search for the next available provider and book with them instead.
An AI hospital chatbot automates patient coordination: books outpatient visits, routes inquiries to correct medical departments, assists with patient portals, checks ER wait times, and provides HIPAA-compliant answers — 24/7.
Synchronizes with Epic Systems EHR or Cerner EMR to check specialist availability, present suitable outpatient slots, and write bookings directly to the database.
Patients who need to move or cancel are handled entirely via chat. The agent finds the next available slot, offers alternatives, and updates your EHR schedule in real time — no hold music, no callbacks.
SMS and chat reminders sent 24 hours and 2 hours before each appointment. Patients reply to confirm, reschedule, or cancel — keeping your calendar accurate and cutting no-shows by up to 67%.
When a cancellation creates a gap, the agent chats or texts the next patient on your waitlist, offers the slot, and books them in — before the gap is even noticed on the dashboard.
For new patients, the agent collects intake details — reason for visit, insurance provider, demographic data, and consent forms — and uploads them securely into the EMR before the visit.
Helps patients find matching specialists by medical conditions or location, checks insurance coverage rules, and answers common hospital FAQs.
The RhinoAgents dashboard gives you a live view of every booking, reschedule, and cancellation — with full chat transcripts, no-show tracking, automated patient profiles, waitlist management, and weekly performance reports sent every Monday.
Every booking, reschedule, and cancellation in real time — patient name, department, time, confirmation status, and how the booking was made (AI, staff, or portal).
Every booking chat transcribed and searchable. Review what was discussed, resolve disputes, and use successful chats to train staff on handling patient scheduling conversations.
See reminder delivery status per appointment, which patients confirmed, who didn't respond, and your no-show rate over time. Identify patterns and adjust reminder timing accordingly.
Every new patient creates a structured record — contact details, medical history, booking preferences, and intake responses — ready in your EHR/EMR.
Waitlist contacts ranked by preference and availability. When a slot opens, the system works the list automatically and updates the dashboard when a gap is filled.
Calls handled, patient appointments booked, no-show rate, patient volume by department, waitlist activity, and calendar utilisation — delivered to your inbox every Monday morning.
RhinoAgents is the enterprise hospital chatbot built for medical centers, clinical groups, and health systems. It eliminates patient hold times, automates routine inquiries, and integrates directly with Epic, Cerner, Meditech, and patient portals.
100% of patient inquiries, department routing, and portal questions answered instantly 24/7. No waiting on hold.
Proactive SMS reminders keep patients on schedule. Active clinic waitlist dispatching instantly fills canceled specialist slots.
Deflect up to 60% of routine call center volume, freeing patient relations staff to handle complex care coordination.
Native API integration syncs patient appointments directly into Epic Systems EHR, Cerner EMR, Meditech EHR, eClinicalWorks, and MyChart.
AI accesses hospital knowledge bases, specialist directories, and departmental rules to ground patient questions accurately.
Fully HIPAA-compliant architecture. BAA agreements, SOC 2 compliance, and secure data encryption protect sensitive PHI and patient records.
Monitor live queues, patient sentiment, CSAT progress, and calendar updates in real time.
Hospitals using RhinoAgents report a 106% increase in monthly appointments coordinated, no-show rates dropping from 18–22% to under 5%, and patient services call time cut from 12 hours to under 1 hour per department per week — within the first 60 days of going live.
How medical centers and health systems deflect call center volume and automate specialist scheduling.
A 5-facility health system deflected thousands of patient calls by integrating the chatbot on their patient portal (MyChart) login pages. Patients resolved password issues and found specialist routing in seconds, saving clinical staff over 80 hours a week.
A pediatric hospital department automated outpatient specialist scheduling, routing parents to pediatric cardiologist and neurologist availability. The chatbot handled after-hours scheduling and SMS reminders, slashing slot vacancy gaps.
A clinical research hospital deployed the AI assistant to handle doctor lookups, check insurance eligibility parameters, and route clinical referrals directly into Epic EHR, reducing scheduling staff phone tag times.
What healthcare executives, hospital directors, and CMIOs say after deploying RhinoAgents.
"Our patient portal inquiries used to overload our call center every Monday. RhinoAgents deflected 60% of portal logins, password resets, and FAQs instantly, allowing our staff to focus on critical patient care."
"We integrated RhinoAgents with our Epic EHR system to coordinate outpatient cardiologist bookings. The chatbot has streamlined appointments, answered insurance FAQs, and significantly reduced slot vacancy rates."
"Patient coordination must be HIPAA-compliant, secure, and accurate. RhinoAgents met all our security requirements, linked seamlessly with Cerner EMR, and deflected thousands of routine department calls in its first month."
No switching platforms. Connect to your existing EHR/EMR, CRM, and portal systems and go live instantly.
Epic Systems EHR, Cerner EMR, Meditech EHR, eClinicalWorks, Athenahealth, Allscripts EHR
MyChart Portal integration, patient directory lookups, insurance eligibility tables, referral systems
Hospital main sites, patient portal pages, Twilio SMS, and department microsites
Zocdoc, specialist rosters, department call logs, and pager systems
Salesforce Health Cloud, Microsoft Cloud for Healthcare, HubSpot CRM, Twilio, WhatsApp Business
AI Hospital Patient Coordinator, AI Patient Intake Agent, AI Portal Help Agent
While our self-serve dashboard allows you to deploy patient coordination agents in under 10 minutes, we know configuring HL7/FHIR integrations, custom EHR prompts, and portal API keys can feel complex.
RhinoAgents offers Done-For-You setup support. Our healthcare engineering team will design, integrate, test, and launch your clinical AI Chatbot for you.
Our engineering experts will write and optimize the system prompts to perfectly match your brand guidelines, specific use cases, and business terms.
We'll connect your scheduling tools, CRMs (HubSpot, Salesforce, Zoho), or industry-specific software databases securely to keep bookings and contacts synced.
Before going live, we perform mock chats to test response latency, verify conversational flow, and configure fallback routing rules.
RhinoAgents Hospital Chatbot starts at $499/month. Transparent, flat-rate pricing. No hidden fees. Cancel anytime.
For single specialty departments or regional clinics looking to automate patient scheduling.
For multi-department medical centers and regional hospitals.
For multi-facility networks, large hospital groups, and academic health systems.
Everything you need to know about setting up and running a HIPAA-compliant AI chatbot for hospital scheduling, department routing, and portal help.
Stop overloading your hospital call center. Automate specialist scheduling, patient portal navigation, and triage routing with a HIPAA-compliant chatbot built for health systems.